Official Documents

Privacy Policy texa88

Your privacy is our priority. This document clearly explains how texa88 collects, uses, stores, and protects your personal information as a trusted member of our platform.

Updated: 1 January 2026
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PDPA
Malaysia Act Compliance

How texa88 Protect You

Personal Data Encryption

All data you submit to the texa88 platform is protected by industry-standard 256-bit SSL encryption, ensuring your information cannot be intercepted by third parties.

Secure Server Storage

Member personal data is stored on servers protected by multi-layered firewalls with round-the-clock security monitoring to prevent unauthorised access.

Integrated KYC Verification

The texa88 identity verification (KYC) process ensures that only verified members can access their accounts. Submitted documents are stored securely and used solely for verification purposes.

No Data Sales

Texa88 has never and will never sell, rent, or transfer members' personal data to third parties for marketing purposes without your explicit consent.

Malaysia PDPA Compliance

All texa88 data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights are upheld in accordance with local law.

User Privacy Controls

You have full control over your data. Every texa88 member has the right to access, correct, or request deletion of their personal data at any time.

Section 01

Introduction

Texa88 is fully committed to protecting and respecting the privacy of every member who uses our platform. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you use the official texa88 website at texa88.win as well as our mobile app.

This document has been prepared to ensure you fully understand your privacy rights and how texa88 handles your data transparently and responsibly. We believe your trust is the most valuable asset we safeguard, and we never take lightly the responsibility you have placed in us.

By registering or continuing to use the texa88 platform, you confirm that you have read, understood, and agreed to the Privacy Policy set out here. If you do not agree with any part of this policy, you should not use our platform.

Scope of Application

This Privacy Policy applies to all texa88 services including slot games, live casino, fish shooting games, sports betting, and all financial transactions processed through our platform.

Section 02

Information Collected

Texa88 collects various types of information to ensure you have a smooth, secure, and personalized experience on our platform. The information collected falls into two main categories: information you provide directly and information collected automatically when you use the platform.

Information you provide directly:

  • Full name as per official identification document.
  • Active email address used for communications.
  • Mobile phone number for two-factor authentication.
  • Date of birth for age verification purposes (18 years and above).
  • Bank account number and bank name for deposit and withdrawal processing.
  • KYC documents such as copies of MyKad, passport, or bank statements.
  • Communication information you send to our support team.

Automatically collected information:

  • Your IP address and general geographic location.
  • Device type, operating system, and web browser used.
  • Session data includes login time, session duration, and game activity.
  • Deposit and withdrawal transaction history within the platform.
  • Cookie data and website tracking technologies (detailed in Section 05).
Information Type Primary Purpose Required?
Name & Email Account Registration & Communication Yes
Phone Number 2FA Verification & Security Yes
Bank Information Deposits & withdrawals Yes
KYC Documents Identity Verification & Compliance Yes
Session & IP Data Security & fraud prevention Automatic
Optional Cookies Personalising the User Experience Options
Section 03

How Your Data Is Used

Texa88 uses collected information solely for legitimate and necessary purposes to operate the platform effectively. We do not use your data for unrelated purposes or beyond the scope stated in this policy.

Your personal information is used for the following purposes:

  • Account Management: Creating, maintaining, and protecting your member account.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions quickly and securely.
  • Identity Verification: Verifying your identity through the KYC process to ensure account security and regulatory compliance.
  • Customer Support: Providing technical assistance and account-related support when needed.
  • Platform Security: Detecting and preventing fraudulent activity, money laundering, and unauthorized access.
  • Personalised Experience: Personalizing game recommendations and promotions based on your preferences.
  • Platform Communications: Sending important notifications related to your account, promotions, and platform updates.
  • Legal Compliance: Fulfilling regulatory obligations and applicable legal requirements.
Marketing Communications

You may opt out of receiving promotional emails at any time by contacting our support team. However, important account notifications such as transaction confirmations and security alerts cannot be unsubscribed from, as they are an essential part of your account security.

Section 04

Information Sharing

Texa88 does not sell, rent, or disclose members' personal information to third parties for marketing or commercial purposes. However, there are limited situations where we need to share your information with trusted parties to ensure the platform operates properly and complies with the law.

Situations where information may be shared:

  • Payment Service Providers: Required transaction information is shared with payment gateways such as FPX, Touch 'n Go eWallet, and GrabPay to process your deposits and withdrawals.
  • Game Software Providers: Minimal game session data is shared with third-party software providers that supply games on our platform, strictly for technical purposes.
  • Regulatory Authority: We may be required to disclose certain information to law enforcement authorities, regulatory bodies, or government agencies when mandated by law.
  • Fraud Prevention: In cases involving fraudulent activity or financial crime, relevant information may be shared with authorised investigating authorities.
We Never

Texa88 will never sell your data to advertisers, marketing companies, or data brokers. We also do not share your information with affiliated companies for their own promotional purposes without your explicit consent.

Every third party that receives data from texa88 is required to comply with strict privacy policies and use that data only for specified purposes. Non-disclosure agreements (NDAs) are enforced with all our service partners.

Section 05

Cookies & Tracking Technologies

The texa88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members interact with our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled as they are essential to platform operations.
  • Performance Cookies: Collecting information on how you use the platform to help us improve the overall user experience.
  • Functional Cookies: Remembering your preferences and settings, such as language preference and login details, to make repeat use more convenient.
  • Analytics Cookies: Helps us understand platform usage patterns in aggregate without identifying individuals personally.

You can manage cookie settings through your web browser at any time. However, disabling essential cookies may affect certain features of the texa88 platform. Continued use of our platform after a cookie notice is displayed will be considered your consent to our use of cookies.

How to Manage Cookies

To manage or delete cookies, access your browser settings (Chrome: Settings → Privacy → Cookies; Firefox: Options → Privacy; Safari: Preferences → Privacy). Note: Deleting essential cookies will require you to log back into your texa88 account.

Section 06

Data Security

The security of your personal data is the absolute priority of texa88. We continuously invest in cutting-edge security infrastructure to ensure your information is always protected against cyber threats, data breaches, and unauthorized access.

Security measures we implement:

  • 256-bit SSL Encryption: All data transmitted between your device and texa88 servers is encrypted using TLS 1.3 protocol with 256-bit encryption keys.
  • Multi-Layer Firewall: Our servers are protected by advanced firewall systems that monitor and block any suspicious traffic in real time.
  • Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of security on their account.
  • 24/7 Monitoring: Our cybersecurity team monitors systems around the clock to detect and respond to any threats promptly.
  • Regular Data Backup: Member data is regularly backed up to secure, separate locations to ensure continuity of service.
  • Security Audit: Our security systems are regularly assessed by independent third parties to identify and address any vulnerabilities.
Shared Responsibility

While texa88 takes all reasonable steps to protect your data, the security of your account also depends on your personal security practices. Please use a strong and unique password, do not share your login credentials, and always log out after using the platform, especially on shared devices.

Section 07

Your Rights as a Member

As a texa88 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data. texa88 fully respects these rights and makes it easy for you to exercise them.

Right to Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You have the right to correct any inaccurate or outdated personal information in your account.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data after your account is closed.

Right to Restriction

You may request that we restrict the processing of your data in certain circumstances permitted by law.

Right to Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

To exercise any of the rights above, please contact the texa88 support team via Live Chat or our support email. We will process your request within 14 working days and notify you of the action taken.

Data Deletion Limits

Certain data, such as financial transaction records, may need to be retained for a period stipulated by Malaysian law even after an account is closed. In such cases, we will inform you of the required retention period and the reason for it.

Section 08

Data Retention Period

Texa88 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable laws and regulations in Malaysia.

Data Type Retention Period Reason
Active Account Information Throughout Active Account Period Ongoing Account Management
Transaction Records 7 years after transaction Malaysia PDPA & AML Compliance
KYC Documents 5 years after account closure Regulatory requirements
Security Logs 12 months Security Incident Investigation
Support Communication Data 24 months Service Improvement
Cookies & Session Data 30 days – 12 months Platform features & analytics

Once the specified retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. The deletion process is carried out in accordance with established security standards to ensure the data cannot be recovered.

Section 09

Third-Party Links

The texa88 platform may contain links to third-party websites or services not operated by us, such as payment provider websites or gaming software partners. This Privacy Policy applies to the texa88 platform only.

Texa88 is not responsible for the privacy practices, content, or security policies of any third-party websites. We recommend reading the privacy policy of each website you visit separately before providing any personal information.

Important Notice

When you click a link to an external website from the texa88 platform, you are leaving the environment protected by our Privacy Policy. texa88 has no control over how those websites handle your data and cannot be held responsible for any privacy issues that arise outside our platform.

Section 10

Privacy Policy Changes

Texa88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. Any material changes will be communicated to you via your registered email or in-platform notification before they take effect.

The "Updated" date shown at the top of this page will always reflect the latest version of our Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Your continued use of the texa88 platform after any changes to this Privacy Policy take effect will be considered your acceptance of those changes. If you do not agree with the changes made, you have the right to close your account and stop using our platform.

Change Notifications

For significant changes, texa88 will send a notification email to all registered members at least 7 days before the changes take effect, giving you sufficient time to review and make decisions regarding your account.

Section 11

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how texa88 handles your personal data, our Data Protection Officer (DPO) team is ready to assist you.

You may contact us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the platform.
  • Email: [email protected] — We respond within 1–2 business days.
  • FAQ Section: Visit page FAQ ours for answers to frequently asked questions about privacy.

When contacting us regarding privacy matters, please clearly state your full name, account username, and the details of your request to help us process it promptly. All privacy complaints will be investigated seriously and responded to within the timeframe stipulated by Malaysia's PDPA.

Response Time Commitment

We are committed to acknowledging every privacy request within 3 business days and providing a full response or resolution within 14 business days, in line with Malaysia's PDPA requirements.

You Entitled Over Your Data

Texa88 puts you in full control. Learn how to exercise your privacy rights with ease.

Access
View your data
Correct
Update information
Delete
Delete old data
Export
Download data
Restrict
Processing Block
Object
Opt out of marketing

Play With Confirm at texa88

Your privacy is protected. Your data is secured. Enjoy Malaysia's best online gaming experience with complete peace of mind at texa88.

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